Call scoring infrastructure for agencies
Own the definition of billable. Every call has receipts.
Arbitra is call scoring infrastructure for agencies that sell phone leads. You set the criteria per client. We score every call deterministically and attach transcript evidence for every verdict.
Example metrics from a private instance
Every number is tied to criteria and transcript evidence.
Calls Scored
12,847
Sample month
Billable Rate
73.2%
9,404 qualified
Avg Opportunity
$847
Per billable call
Call Evidence Infrastructure
Call scoring you can defend
When a call is disputed, the system already has the answer: your criteria, the verdict, and the evidence.
Criteria-Based Scoring
Define what qualifies per client and campaign. Criteria, weights, and thresholds drive every score.
Opportunity Sizing
Attach revenue to qualified calls. Track pipeline impact, average opportunity, and client ROI using call-level data, not opinions.
Evidence With Exports
Every verdict includes transcript evidence and reasoning. Export CSV and PDF reports for client review.
Deterministic Policy
Same inputs, same outputs. Manual review tools let you override edge cases without changing the policy.
Integrations + Sync
Ingest calls from your call platform (GoHighLevel, OpenPhone, RingCentral, CallRail, Zoom Phone, Twilio, Aircall, Dialpad) and keep scoring, exports, and billing up to date.
Private Instance
Your own deployment, your data plane, and a dedicated adaptation capacity retainer for ongoing tuning.
Ready to put billable on rails?
Every plan includes a private dedicated instance. No shared infrastructure. We get you live in ~14 days with receipts, exports, and deterministic scoring you control.