Pricing
Private instance + adaptation capacity
You are not buying a shared dashboard. You are buying a managed scoring system tuned to your contracts, with up to 10 hours/month reserved for ongoing adaptation.
Agency Plan
Private instance with ongoing adaptation capacity
Up to 10 hours/month adaptation capacity included
Up to 100k calls/month included
Platform Includes
- Private single-tenant instance
- Up to 100k scored calls/month included
- Custom pricing above 100k calls/month
- Call-source integrations (GoHighLevel, OpenPhone, RingCentral, and more)
- Deterministic scoring policy + review reasons
- Templates and criteria rules per client
- Transcript evidence with evaluation history
- PDF + CSV exports for billing
- Manual review and billable overrides
- Bring your own AI/transcription providers (BYO keys; AWS Bedrock available by request for private deployments)
Adaptation Capacity
Reserved monthly capacity for tuning your instance as contracts and clients evolve.
- Criteria and weight tuning
- Billable thresholds and tier adjustments
- CRM tag/field mapping (writeback where supported)
- Report/export formatting tweaks
- Template setup for new clients
- Workflow adjustments and testing
- Billing automation workflows (Stripe)
- Attribution integrations (Google Ads)
Reserves implementation time and includes go-live in ~30 days. If we can’t get you live within 30 days of kickoff (on our side), we refund the sprint.
We only onboard high-fit agencies
This is infrastructure, not a trial SaaS. We focus on agencies that can put it to work immediately.
Do the math
Arbitra is $1,000/month for the platform (plus your provider costs). Most agencies already spend more than that on disputes, manual QA, compliance overhead, or lost billables.
This calculator is illustrative (not a guarantee). Provider costs vary by model, call length, and audio quality. Arbitra does not provide legal advice.
Frequently asked questions
What is included in adaptation capacity?
Reserved monthly capacity for instance-level configuration work: criteria tuning, report packs, workflow mapping, and integration setup. It does not include one-off product forks or net-new provider builds (those are scoped separately).
Is there a call volume limit?
Yes. The standard plan includes up to 100,000 calls per month. If you exceed that volume, we move to custom pricing based on usage and workflow complexity.
Is there a setup fee?
Yes. We start with a Private Deployment Sprint ($4,000) that reserves implementation time and covers private instance provisioning, integration setup, and your initial scoring policy + exports. If we cannot get you live within 30 days of kickoff for reasons within our control, we refund the sprint.
What happens during the Private Deployment Sprint?
The Private Deployment Sprint is the pilot: we connect a call source, configure your scoring policy, and start scoring real calls. After go-live, you get a 14-day decision window to validate the receipts and exports on your workflow before the monthly plan begins.
Do we bring our own AI keys?
Yes. You bring your own provider keys/credentials and pay providers directly. OpenAI and Anthropic are supported today for evaluation and AssemblyAI for transcription. For privacy-first deployments, we can support providers like AWS Bedrock on your private instance by request.
Can we add more capacity or SLAs?
Yes. If you need more monthly capacity or dedicated support, we scope an expanded plan.
Ready to put billable on rails?
Invite-only deployments. Reserve a Private Deployment Sprint and go live in ~30 days with receipts, exports, and deterministic scoring you control.