For Pay-Per-Call Agencies
When clients dispute, you need receipts
Define what 'billable' means. Score every call against your rules. Share transcript-linked evidence clients can audit.
Built for your call stack
Ingest calls from GoHighLevel, OpenPhone, RingCentral, and other call recording tools. We map your metadata and write results back where supported—no CSV exports, no broken workflows.
Automatic Call Sync
Calls flow from your call platform into Arbitra automatically. No manual uploads, no missed recordings.
Score Writeback
Push scores back as custom fields or tags. Trigger workflows based on call quality.
Contact Matching
Link calls to contacts automatically. See full call history per lead.
Multi-Location Support
Manage multiple locations/accounts from one Arbitra dashboard.
What changes for your agency
From "he said, she said" to "here is the evidence."
End Billing Disputes
When you share the score with exact transcript evidence, there's nothing to argue about. Disputes resolve in minutes, not days.
- Every score backed by exact transcript lines
- Shareable PDF/CSV reports for clients
- Audit trail for every decision
Track Opportunity Size
Capture the dollar value of each call. Know your average deal size, track pipeline, and prove ROI with hard numbers.
- Custom opportunity fields per call
- Pipeline value by client or campaign
- Revenue attribution to call quality
Kill Manual QA
Manual QA costs $2-5 per call and only covers 2-5% of volume. Arbitra scores 100% of calls automatically.
- No more listening to recordings
- No more reps writing notes
- No more subjective quality debates
Protect Your Margins
Get paid for valid calls. Enforce short-call rules, thresholds, and review flags before invoices go out.
- Short call detection (auto non-billable)
- Deterministic billable thresholds
- Manual review and override tools
Client-Ready Exports
Share PDF and CSV exports with the exact criteria and evidence behind every score.
Multi-Client Workspace
Manage all clients from one dashboard with per-client scoring configs.
Review Workflow
Review incomplete or disputed calls, then override billable decisions with audit history.
Client delivery and billing-ready outputs
Scores are only useful if they make billing cleaner. We ship exports today and are rolling out portals, billing automation, and deeper attribution integrations.
Invite-Only Client Portal
Give clients a branded view of calls, scores, and receipts. Access is controlled by invites—no public sign-ups.
PDF + CSV Report Packs
Invoice-ready exports with criteria, verdicts, outcomes, and transcript-linked evidence.
Stripe Billing Automation
Bill for billable calls and streamline credits for non-billable disputes with automated workflows.
Google Ads Attribution
Connect ad accounts to tie call quality back to campaigns and performance signals.
Need a different integration? We prioritize work based on what agencies actually run—your private instance is meant to adapt with you.
The shift
- Client: "This call wasn't qualified"
- You: Listen to recording, write notes
- Client: "I disagree with your interpretation"
- Result: Lost hours, strained relationship
- Client: "This call wasn't qualified"
- You: "Here is the scoring report and transcript evidence"
- Client: Sees criteria, score, and evidence
- Result: Resolved in 2 minutes
Get live in 30 days
Reserve a Private Deployment Sprint. We deploy your private instance, connect your call platform, and configure scoring + exports. Go live in ~30 days.