For Pay-Per-Call Agencies

When clients dispute, you need receipts

Define what 'billable' means. Score every call against your rules. Share transcript-linked evidence clients can audit.

Call Source Integrations

Built for your call stack

Ingest calls from GoHighLevel, OpenPhone, RingCentral, and other call recording tools. We map your metadata and write results back where supported—no CSV exports, no broken workflows.

Automatic Call Sync

Calls flow from your call platform into Arbitra automatically. No manual uploads, no missed recordings.

Exports + Portal

Share scored calls via CSV/printable reports or invite clients into a read-only portal for self-serve review.

Contact Matching

Link calls to contacts automatically. See full call history per lead.

Multi-Location Support

Manage multiple locations/accounts from one Arbitra dashboard.

Request Private Pilot
SRC
ARB
Live sync + exports
GoHighLevel · OpenPhone · RingCentral · Zoom Phone · Twilio · Aircall · Dialpad
Connected
New call ingested
Call #4821 · 4:12 · From connected call source
Just now
Transcript ready
Transcription · diarization · word timestamps
1m 12s
Scored 87/100
Billable
Criteria met: appointment booked · price quoted
Policy v2
Outputs
Tier
Money Call
Score87
Billabletrue
Outcomeappointment

What changes for your agency

From "he said, she said" to "here is the evidence."

End Billing Disputes

When you share the score with exact transcript evidence, there's nothing to argue about. Disputes resolve in minutes, not days.

  • Every score backed by exact transcript lines
  • Shareable PDF/CSV reports for clients
  • Audit trail for every decision

Track Opportunity Size

Capture the dollar value of each call. Know your average deal size, track pipeline, and prove ROI with hard numbers.

  • Custom opportunity fields per call
  • Pipeline value by client or campaign
  • Revenue attribution to call quality

Kill Manual QA

Manual QA costs $2-5 per call and only covers 2-5% of volume. Arbitra scores 100% of calls automatically.

  • No more listening to recordings
  • No more reps writing notes
  • No more subjective quality debates

Protect Your Margins

Get paid for valid calls. Enforce short-call rules, thresholds, and review flags before invoices go out.

  • Short call detection (auto non-billable)
  • Deterministic billable thresholds
  • Manual review and override tools

Client-Ready Exports

Share PDF and CSV exports with the exact criteria and evidence behind every score.

Multi-Client Workspace

Manage all clients from one dashboard with per-client scoring configs.

Review Workflow

Review incomplete or disputed calls, then override billable decisions with audit history.

Client delivery and billing-ready outputs

Scores are only useful if they make billing cleaner. Exports, portals, and Stripe invoicing keep clients aligned on what gets billed (and why).

Available

Invite-Only Client Portal

Give clients a branded view of calls, scores, and receipts. Access is controlled by invites—no public sign-ups.

Available

PDF + CSV Report Packs

Invoice-ready exports with criteria, verdicts, outcomes, and transcript-linked evidence.

Available

Stripe Billing Automation

Bill for billable calls and streamline credits for non-billable disputes with automated workflows.

In progress

Google Ads Attribution

Connect ad accounts to tie call quality back to campaigns and performance signals.

Need a different integration? We prioritize work based on what agencies actually run—your private instance is meant to adapt with you.

The shift

Before Arbitra
  • Client: "This call wasn't qualified"
  • You: Listen to recording, write notes
  • Client: "I disagree with your interpretation"
  • Result: Lost hours, strained relationship
With Arbitra
  • Client: "This call wasn't qualified"
  • You: "Here is the scoring report and transcript evidence"
  • Client: Sees criteria, score, and evidence
  • Result: Resolved in 2 minutes

Get live in 14 days

We deploy your private instance, connect your call platform, and configure scoring + exports. Plans start at $399/month. No setup fee.