Use Cases
Built for teams where call quality matters
If call outcomes determine revenue, compliance, or customer experience, Arbitra gives you a defensible scoring system with receipts.
Pay-Per-Call Agencies
Define what billable means per client and end the monthly dispute cycle with evidence.
- Criteria-based billable rules
- Transcript evidence for disputes
- PDF and CSV exports for billing
Multi-Client Lead Gen Shops
Run consistent scoring across dozens of client accounts without rebuilding logic each time.
- Templates and per-client configs
- Outcome and opportunity tracking
- Score writeback to tags/fields (where supported)
In-House Marketing Teams
Score inbound calls against your own definition of quality and identify what converts.
- Deterministic scoring policy
- Review and override tools
- Evidence-backed QA summaries
Want more than billable + opportunity size?
The same infrastructure works for coaching, QA, script adherence, and compliance evidence packs—without relying on a black-box “set and forget” model.
Not sure if you fit?
If you have revenue-critical calls and want receipts, we should talk.